Shipping policy

Shipping Policy

Last Updated: 6 June 2026

Thank you for shopping with HomeHub™. We are committed to delivering your order safely and efficiently anywhere in South Africa.

Delivery Areas

HomeHub™ delivers nationwide throughout South Africa using trusted courier partners including Aramex and The Courier Guy.

Delivery availability may vary for remote or outlying areas.

Processing Times

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

Estimated delivery time is:

8–11 Business Days

Please note that delivery times are estimates and may vary depending on:

  • Your location

  • Courier network volumes

  • Weather conditions

  • Public holidays

  • Unexpected logistical delays

Shipping Fees

Shipping costs are calculated at checkout and will be displayed before payment is completed.

From time to time, HomeHub™ may offer free shipping promotions on selected orders.

Order Tracking

Once your order has been dispatched, you will receive tracking information via email, allowing you to monitor your shipment's progress.

Delivery Responsibility

Customers are responsible for providing accurate delivery information during checkout.

HomeHub™ cannot be held responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete delivery details.

Delayed Deliveries

While we work closely with our courier partners to ensure timely delivery, occasional delays may occur that are beyond our control.

In such cases, we will do our best to assist in tracking and resolving delivery issues.

Damaged or Missing Items

If your order arrives damaged, incomplete, or appears to have been tampered with, please contact us within 48 hours of delivery.

Where possible, please include:

  • Your order number

  • Photographs of the packaging and product

  • A description of the issue

Contact Us

For any shipping-related questions, please contact our support team:

HomeHub™
Email: support@homehub.co.za

We appreciate your support and thank you for choosing HomeHub™.