Shipping policy
Shipping Policy
Last Updated: 6 June 2026
Thank you for shopping with HomeHub™. We are committed to delivering your order safely and efficiently anywhere in South Africa.
Delivery Areas
HomeHub™ delivers nationwide throughout South Africa using trusted courier partners including Aramex and The Courier Guy.
Delivery availability may vary for remote or outlying areas.
Processing Times
Orders are typically processed within 1–3 business days after payment has been successfully received and verified.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
Estimated delivery time is:
8–11 Business Days
Please note that delivery times are estimates and may vary depending on:
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Your location
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Courier network volumes
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Weather conditions
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Public holidays
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Unexpected logistical delays
Shipping Fees
Shipping costs are calculated at checkout and will be displayed before payment is completed.
From time to time, HomeHub™ may offer free shipping promotions on selected orders.
Order Tracking
Once your order has been dispatched, you will receive tracking information via email, allowing you to monitor your shipment's progress.
Delivery Responsibility
Customers are responsible for providing accurate delivery information during checkout.
HomeHub™ cannot be held responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete delivery details.
Delayed Deliveries
While we work closely with our courier partners to ensure timely delivery, occasional delays may occur that are beyond our control.
In such cases, we will do our best to assist in tracking and resolving delivery issues.
Damaged or Missing Items
If your order arrives damaged, incomplete, or appears to have been tampered with, please contact us within 48 hours of delivery.
Where possible, please include:
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Your order number
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Photographs of the packaging and product
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A description of the issue
Contact Us
For any shipping-related questions, please contact our support team:
HomeHub™
Email: support@homehub.co.za
We appreciate your support and thank you for choosing HomeHub™.